Delivery zones - Darwin City to the Berry Springs region (NT).
FEES & SERVICES: Please note, delivery is not included in the product pricing and is calculated at the checkout.
ORDERS MORE THAN $150.00 – DELIVERY FEE $10.00
ORDERS LESS THAN $150.00 – DELIVERY FEE $20.00
DELIVERY DAYS: ORDERS MUST BE PLACED NO LESS THAN 12HOURS BEFORE YOUR DAY OF DELIVERY
Tuesday - Darwin (and surrounding areas) - Northern suburbs, Berrimah, Knuckey Lagoon, Palmerston, Marlow Lagoon, including barge drop-offs.
Thursday – Rural (and surrounding areas) Coolalinga, Virginia, Howard Springs, Girraween, McMinns Lagoon, Herbert, Humpty Doo, Lambells Lagoon, Noonamah, Darwin River & Berry Springs.
IMPORTANT INFORMATION: Please ensure delivery instructions are clearly outlined in your order notes – i.e. “Please place my order in the shed. Dogs are restrained.”
***ADITIONAL SADDLERY ITEMS CAN BE ADDED TO YOUR STOCKFEED DELIVERY. PLEASE PHONE TO ARRANGE THIS***
PUBLIC HOLIDAYS: If your scheduled delivery day falls on a public holiday, we will deliver your order on the following business day.
ONLINE SHIPPING POLICY
DOMESTIC DELIVERY ONLY
All domestic orders are delivered with Australia Post. We cannot take responsibility for selection of wrong sizes. If you are unsure about your size, please let us know and we can measure the item in question up for you to avoid this.
Faulty items are investigated on a case-by-case basis. You must contact our store as soon as possible and we will provide feedback on the next steps to take. If you are required to post an item back to our store, please ensure the product is unworn, unwashed and in original condition. All tags must be attached, and a receipt must be included with the return. Once your return is received, we will investigate the matter further.
**FREE shipping for all orders over $150.00 AUD. All orders under $150.00 will incur a flat rate shipping fee of $16.95 AUD**
(excluding stockfeed - please refer to section 1 for further information)
OTHER DELIVERY OPTIONS
Some online orders will require extra shipping charges due to their size or weight. Large items such as saddles, stable rakes, feed buckets and other large items will be managed on a case by case basis. Stockfeed and supplements are strictly pick up only. If you would like to organise your own courier company to collect your order, please contact our store.
PICK UP FROM OUR STORE
You can also choose to collect your order from our store during trading hours. For any questions relating to delivery please contact us on
08 8983 2811