This privacy policy provides information about how Saddleworld NT use and protect your personal details. Please take into consideration that this Privacy Policy may change. By visiting Saddleworld NT, you are accepting the practices described below.

What personal information does Saddleworld NT gather about customers?

The information we learn from customers helps us personalise and continually improve your shopping experience at Saddleworld NT. Some of the types of information we gather include; name, date of birth, address and contact number. 

Information you give us:

The information you provide Saddleworld NT through our online website or by visiting us in-store is securely stored in our database. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Does Saddleworld NT share the information it receives?

Information about our customers is an important part of our business. Saddleworld NT share customer information only with the subsidiaries we control.


Saddleworld NT employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Saddleworld NT and others:

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Saddleworld NT, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With your consent:

Saddleworld NT will provide notice when information about you is shared to third parties. You will have the opportunity to choose not to share the information.

What choices do I have?

Customers can always choose not to provide information, even when it might be required to make a purchase or utilise our in-store features. You can add or update personal information on pages such as those listed in the My Account pages. When you update information, we may keep a copy of the prior version for our records. If you do not want to receive e-mails or other mail from us, please adjust your account to reflect this in the Newsletter menu.

Conditions of use, notices, and revisions:

If you choose to visit Saddleworld NT, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of Australia. If you have any concerns about privacy at Saddleworld NT, please contact us via Our business changes constantly. This Notice and the Conditions of Use may change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. 

automatic information:

Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full uniform resource locators (URL) from our website, including date and time; cookie number; and products you viewed or searched for.